Privacy Policy

1. Overview

Kane Name Tag House LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit kane-nametag-house.com or place an order with us.

2. Information We Collect

• Account information: name, email address, and password when you register.
• Order information: shipping address, phone number, name tag content (names, titles, departments), and uploaded logos.
• Payment information: processed securely by Stripe. We never store full card numbers on our servers.
• Usage data: pages visited, browser type, and device information collected automatically through standard server logs.
• Communications: emails or messages you send us.

3. How We Use Your Information

• To process and fulfill your orders.
• To send order confirmations, shipping notifications, and customer support responses.
• To maintain your account and order history.
• To improve our products, website, and services.
• To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Third-Party Service Providers

We work with trusted third parties to operate our business:

• Stripe — payment processing. Subject to Stripe's Privacy Policy.
• Supabase — secure cloud database and authentication storage.
• Vercel — website hosting and deployment.
• Shippo / shipping carriers — shipping label generation and delivery. Your name and address are shared with the selected carrier to fulfill delivery.
• Resend — transactional email delivery.

These providers are contractually obligated to protect your data and may only use it for the specific services they provide to us.

5. Uploaded Logos & Artwork

Logos and artwork files you upload are stored securely and used exclusively to produce your name tag order. We do not share, sell, or use your artwork for any other purpose. Files may be retained to facilitate reorders unless you request deletion.

6. Cookies

We use essential cookies to keep you logged in and maintain your shopping session. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but some parts of the site may not function correctly without them.

7. Data Security

We use industry-standard security measures including HTTPS encryption, secure authentication, and access controls to protect your information. No method of transmission over the internet is 100% secure, but we take all reasonable precautions.

8. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

9. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and personal data.
• Opt out of marketing emails at any time via the unsubscribe link.

To exercise any of these rights, email us at info@kane-nametag-house.com.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

12. Contact

Questions or requests regarding your privacy? Contact us at: